Paul S wrote:
Apparently Macgregor's QC is looking at the boat from 50 feet away and saying 'Yup...thats a good one...ship it' or 'Cracked countertop???....Ahhhh thats OK....let the dealer deal with it..ship it'
Have you ruled out the possibility that your dealer actually cheated you and it had nothing to do with the factory? Could they have sold you a used boat as new?
[soapbox mode]
I know not everyone is lucky enough to have multiple dealers to choose from, but if I am buying something new like that, I would check out multiple dealers and make sure they are competing against each other for quality, etc. And if there is something I don't like, I just walk out.
For example, when I bought my Acura TL new a few years ago, I made a 1.5 hour drive to Ocala to go buy what I thought was the best priced car (back in 2000, it was very difficult to get a deal on these cars as they were very popular). Supposedly, I had the whole deal worked out on paper ahead of time. I didn't want to drive for 3 hours without knowing all the details. When I got there, they added a bunch of BS dealer prep charges probably totalling another thousand dollars or so...they said.."everyone pays these".. And I said..."nope, this is what I call bait and switch...and you already had a healthy profit margin" and then walked out. I was quite upset driving back to Tampa without my new car..but it was well worth it in the end. I wrote a letter to the dealer and copied the BBB. They apologized...of course, it was all just a "big mistake"
A couple weeks later, they
delivered my new Acura to me in Tampa (on a flatbed trailer), sans the extra baloney charges...plus, they threw in another $500 worth of options on top of the original deal. The moral of the story is competition. Unless you are trying to make the dealer take a loss, there are plenty of dealers who want your business...my advice would be to go to the one that deserves your business....and don't be afraid to remove your business from dealers who do not.
[/soapbox mode]