My Apologies - re: Evinrude ETec Outboard Troubles

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delevi
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My Apologies - re: Evinrude ETec Outboard Troubles

Post by delevi »

I have been a member on this forum for over 5 years now. I know that on a number of occasions, I have offered a favorable opinion of the Evinrude E-Tec outboard, which is what I got with my boat. I sincerely apologize for any such recommendations and endorsements. I would also like to withdraw any and all positive comments I made in the past about Evinrude outboards. If in any way, I swayed someone to purchase one of these engines, I am truly sorry. I know that many on this forum have these engines and this is in no way a bash directed towards any person. I truly hope that nobody experiences anything similar to what happened to me. If you have no idea what I’m talking about, the full story is on this thread: http://www.macgregorsailors.com/forum/v ... =9&t=15585

One last thing. If you are considering an Evinrude engine or a new Mac with one, I urge you to explore other options. Warranty or not, a business that won’t back its product is a disservice to its customers and shouldn’t be rewarded with new customers.

Leon
 ! kmclemore:
Updated title for easier searching in future.
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Buell_S1W
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Re: My Apologies

Post by Buell_S1W »

I sincerely hope that BRP read these posts about their product & get their heads out of their @$$es & start looking after valued customers. Word of mouth recommendations & repeat business is the best form of advertising a company can have. Leon, I am sorry you have been delt a lemon with poor backup.
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MadMacX
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Re: My Apologies

Post by MadMacX »

I don't know what the he!! these corporate types are thinking when they pull a stunt like this. These idiots spend millions of dollars in advertising to get you to buy their crap, and when someone does make a purchase decision, they just flat out forget about you. Don't these buttheads understand that all the expensive glossy four color ads they place can, and will, be trumped by negative word of mouth advertising from actual users. Between production costs, ad placement and agency fees, they will have wasted thousands of dollars advertising to anyone that reads your plight.

Leon, your next step should be to get two LARGE lemon decals made up, and place them on the sides of that E-tec so all the world can see. Then, snap a few photos and send them off to BRP sales and marketing dept., oh don't forget their CEO, I'm sure he will be very impressed too. Make sure the photos are at a very busy marina, with boats and folks in the background. Post a few of those photos on various forums for additional impact. You may not get any relief, but there is always satisfaction in knowing that, PAYBACKS ARE A B!TCH.

Good luck,
Pat
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Re: My Apologies

Post by vkmaynard »

Who is BRP?

I'll call them today and tell them I just purchased a 2010 Suzuki DF90 based on your feedback.

Maybe that will get you some help.

Post the phone nmber.

Victor
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Re: My Apologies

Post by kmclemore »

vkmaynard wrote:Who is BRP?
Bombardier Recreational Products.

http://www.brp.com/en-US/BrandSelect.htm

And you might point them to his thread on this forum... maybe they'd like to see his comments. But if they participate, they must stick to the forum rules - no selling and no nastiness.
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Russ
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Re: My Apologies

Post by Russ »

MadMacX wrote:I don't know what the he!! these corporate types are thinking when they pull a stunt like this. These idiots spend millions of dollars in advertising to get you to buy their crap, and when someone does make a purchase decision, they just flat out forget about you. Don't these buttheads understand that all the expensive glossy four color ads they place can, and will, be trumped by negative word of mouth advertising from actual users. Between production costs, ad placement and agency fees, they will have wasted thousands of dollars advertising to anyone that reads your plight.

Leon, your next step should be to get two LARGE lemon decals made up, and place them on the sides of that E-tec so all the world can see. Then, snap a few photos and send them off to BRP sales and marketing dept., oh don't forget their CEO, I'm sure he will be very impressed too. Make sure the photos are at a very busy marina, with boats and folks in the background. Post a few of those photos on various forums for additional impact. You may not get any relief, but there is always satisfaction in knowing that, PAYBACKS ARE A B!TCH.

Good luck,
Pat

+1

I can't say it any better.


--Russ
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Re: My Apologies

Post by LOUIS B HOLUB »

Glad I ran across this thread, and feel more informed about Evinrude.

Thanks for the alert !

Its an amazing story. With all the mechanical and electrical technology available, why cant a mechanic fix or diagnose this issue? This surely sounds like a "lemon" -- this engine-problem and service flunks the smell test.

Suggestion: Dont give up. Kevin gave a good suggestion in my opinion.

Good Luck !
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Re: My Apologies

Post by vkmaynard »

I called BRP and let them know that we purchased a new Suzuki based on this feedback and others with ETec problems.

They were given them Leon's info and I suggested they make it right or contunue to lose addtional sales.

Also followed up with a letter with parts of the two related treads attached:

3/26/2010

Dear BRP Customer Service,

Based on your terrible handling of the attached fellow Macgregor owner’s fairly new ETec 90 and others like him on this forum, we decided to purchase a new Suzuki DF90 last week from Chatlee Marine in Sanford, NC. The also carry your product.

There are approximately 11,000 of these boats currently on the market with a many looking to repower (like us) and purchase units with their new boats.

http://www.macgregorsailors.com is a very popular web site that is giving you VERY bad, well deserved press (http://www.macgregorsailors.com/forum/v ... =9&t=15585 and http://www.macgregorsailors.com/forum/v ... =9&t=15615 ). Combined these two thread have nearly 800 views. There are other threads with ETec problems as well.

You should seriously consider resolving Leon De-Levi’s (Leon's contact info here but delete for website post) problem soon or risk guaranteed additional lost sales.

This follow up was posted today by one member:

"Re: My Apologies
by LOUIS B HOLUB » Fri Mar 26, 2010 9:30 am
Glad I ran across this thread, and feel more informed about Evinrude.

Thanks for the alert !

Its an amazing story. With all the mechanical and electrical technology available, why cant a mechanic fix or diagnose this issue? This surely sounds like a "lemon" -- this engine-problem and service flunks the smell test.

Suggestion: Dont give up. Kevin gave a good suggestion in my opinion.

Good Luck !"

Thanks,

Victor Maynard
Contact info removed for web post

Owner of a Macgregor 26X with a new Suzuki DF90
Last edited by vkmaynard on Fri Mar 26, 2010 10:00 pm, edited 1 time in total.
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Russ
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Re: My Apologies

Post by Russ »

[REDACTED]
 ! kmclemore:
Folks, as much as I would like to help get this resolved, please don't post the personal names, phone numbers and information of anyone - customer or vendor. First, it presumes some measure of guilt, and second, it opens them up to spam. Let's keep this to just products and companies, please, and only facts and data.

Thanks.

And for the record, all comments here reflect the opinions and thoughts of the poster(s) and does not necessarily reflect the opinion or thoughts of owner of this board, nor of any of the moderators. The discussion being hosted is a dialog between the parties.
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Re: My Apologies - re: Evinrude ETec Outboard Troubles

Post by Highlander »

Leon

Take a video of the Lemons posted on your eng then post it on Youtube that will get their atten.
:D :D :D
J
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Re: My Apologies - re: Evinrude ETec Outboard Troubles

Post by 1st Sail »

FYI how the Etec is "supposed" to work. http://www.snowgoer.com/output.cfm?id=1051669
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Re: My Apologies - re: Evinrude ETec Outboard Troubles

Post by TAW02 »

Whenever all cast-iron components are designed to produce copious amounts of pleasure and compression to last a generation of years, that a simple and cheap potted electronic microcontroller that goes "west" can handicap and in one sense 'destroy' this mechanical masterpiece worth thousands of dollars, it is a pure shame. Sickening to say the least.

Can it be said that BRP is allowing a robust source of power and pride that represents their reputation be destroyed based on a 100 dollar or less (BRP'S COST) electronic system?

I would say this is a sad day for BOTH parties. The manufacturer and the customer.

Yet this is the trend I see in business today.

Big T
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Re: My Apologies - re: Evinrude ETec Outboard Troubles

Post by blue angel »

I ran accross some etec problems last week. see my post today under the heading of overpowering, a can of worms. plus I simply don't trust 2 strokes as much as yamaha and honda 4 strokes, and I value the many yamaha (and merc) dealers everwhere and the better fuel economy of 4 strokes. would be nice to have a more narrow engine on the m though, and will look forward to the experience folks have with the new lighter honda 60 and yamaha 70
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